Why did Aircraft Instrument & Radio Co. change to AIRCO Group? Changing our name to AIRCO Group was a necessary element in our growth process. Our customers will still get the same great service and quality products they've come to expect from us. The new name simply unifies the two divisions by title while still allowing each to maintain its individual purpose. We are currently gaining international reach, and by choosing a name that blankets all of the services we offer, we are eliminating any unnecessary confusion of two names under one umbrella.  What companies and divisions make up AIRCO Group? Our sales division, called Aircraft Instrument & Radio Co., Inc., consists of Corporate Headquarters and divisions in Europe, the Far East and Latin America. The services division is also known as Aircraft Instrument & Radio Services, Inc.  What services does each division provide? Aircraft Instrument & Radio Co., Inc. maintains an extensive in-house inventory of latest generation avionics, instruments, aircraft rotables and accessories. All equipment has been thoroughly serviced, inspected and tested to ensure that it will be ready for immediate shipment and installation. Our services division offers complete instrument, avionics and accessory maintenance services. We provide repair, overhaul, modification, testing and inspections, plus exchange/loaner services.  What aircraft does AIRCO equipment and repair capabilities support? At AIRCO Group, our products and services are provided for most civilian and military transport aircraft, regional and business jets and turboprop aircraft. How does AIRCO Group ensure the quality of its products and services? AIRCO Group maintains and adheres to a strict and comprehensive quality assurance program, initiated to provide our customers the highest level of confidence. All procedures and policies are continuously monitored and internally audited to ensure that all products and services conform to their specifications and guidelines.  What are AIRCO's hours of operations?  We are open Monday through Friday from 8:00 a.m. to 5:30 p.m. with AOG response 24 hours a day, 7 days a week, 365 days a year. How does AIRCO Group process AOG calls after hours? AIRCO Group has a sophisticated automated answering system built into our internal communications system. The system is programmed to efficiently process a customer call and enables the customer to obtain immediate attention when necessary. At AIRCO Group there is a sales representative assigned to AOG response 24 hours a day, 7 days a week, 365 days a year who has the capability to make immediate inquiries to the AIRCO inventory. When a customer leaves a detailed message in our system, that message is routed to the designated sales representative at frequent intervals until that message has been retrieved. An extensive backup system allows for communication to be made to multiple members of the AIRCO Group sales team until the message has been retrieved, and the customer's inquiry responded to.  What distinguishes AIRCO Group from its competition? At AIRCO Group, our greatest asset is our employees and their expertise. Our common commitment is customer service that is second to none in the industry.  Where are the AIRCO international locations? AIRCO Group has divisions located in Wichita, London, Ireland, Hong Kong, with representation in Singapore and South Africa. Please see our location map for contact names and local time.  What is AIRCO Group's mission? Our mission is to perpetrate the profitable growth of our company by providing the highest quality products and service to our customers worldwide, while consistently emphasizing opportunity for our employees and our commitment to ethics, excellence and innovation. How long has AIRCO Group been in business? The company was incorporated in 1968.